Business owners can now renew their trade licenses automatically through SMS. Owners will first request licence renewal by texting a message to ‘6969. DED will send back a payment voucher for the owner to pay electronically or to make the payment at the nearest office to complete the renewal process.
The process applies to more than 99 per cent of licenses under various legal forms covering 2,096 commercial activities that do not require external approvals. Only four licenses require external approval from the Roads and Transport Agency (RTA) that would require a different process.
This frees up resources for DED as well since renewal of trade licenses made up 70 per cent of the daily transactions processed by DED and its service center network
According to Omar Bushahab, CEO of Business Registration & Licensing (BRL) Sector in DED, the new service means license renewal in two steps, without any paperwork. Registration of new contracts has also been integrated with the license renewal system in partnership with the Real Estate regulatory Agency (Rera). This will further raise the competitiveness ranking of the UAE in the Doing Business Report of the World Bank.